[Asis-l] October 23 Webinar: Driving Knowledge-Worker Performance with Component Content Solutions
Sharon L. Foley
Sharon.Foley at earley.com
Thu Oct 3 12:04:27 EDT 2013
Just a quick share about a free webinar event that may be of interest to you and/or your colleagues. See details below.
Driving Knowledge-Worker Performance with Component Content Solutions
Date/Time: October 23, 2013 @ 1:00PM EDT
Bring employee productivity and quality to a new level with pragmatic component content solutions. Customer service, field agents, technical resources, analysts and many others continue to struggle with finding the knowledge they need to accomplish their jobs and delight customers. They all struggle with large and growing document sets.
General purpose search engines return too many results; and field personnel, customer service agents, customers, channel partners, and knowledge workers all struggle with findability AND usability. This impacts on-boarding, productivity, and quality.
In this session you'll learn how best practice companies leverage pragmatic component content solutions to find and deliver precise content at the point of need. Intended for a non-technical audience, this webinar will focus on how to identify and prioritize where these solutions can deliver value.
Register here: http://bit.ly/19Xhpv2
EARLEY & ASSOCIATES, Inc.
Email: sharon.foley at earley.com
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